You hoped they would do better but they failed again. Why? Second chances – by themselves – prolong failure. People will fail tomorrow in the same way they failed today, unless they change. A second chance, apart from intervention, is tomorrow’s second failure. Responding to second failure is one of leaderships most powerful opportunities. 7 ways leaders seize the opportunity of second failure: Explore failure deeply. Learn from last time before rushing to next time. What decision did you make that brought you to this failure? (Don’t say “us” when you mean “you.”) With this failure in mind, if you could go back in time, where would you go? Look for the point in time when a decision led to failure. What would you do differently at that point in time? Clarify commitments. What are you committed to do next time? How? When? How frequently? Identify what needs to stop. The likelihood of success increases when you stop doing things that sabotage success. Stop losing your temper, for ex...
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